Core Values

Integrity
Honest, committed internal and external relationships. Feel your feelings. Do what's right for ourselves and our customers. Tell the truth.

Full Self Expression
Respectful communication of creativity, ideas, concerns. Freedom to express possibilities.

C.A.N.I.
Constant and never-ending improvements to ensure quality and productivity across all areas in the company. Seek knowledge and apply it to customers' processes, products, and ourselves.

Discipline
Define, refine, execute, measure, and complete all activities in support of agreed-upon objectives.

Sound Decision Making
We make decisions we L.I.K.E. -- based on Logic, Instinct, Knowledge, and Experience.

Acknowledgment & Appreciation
We regularly acknowledge and appreciate ourselves, fellow employees, customers, vendors, and partners for the contribution made in support of JIAN's vision.

Inclusion
We agree to include and inform anyone who is affected by a project or decision.

Core Practices

Generous Listening
Learning to listen for the contribution in each other's speaking versus the assessments, opinions, and judgments. This means giving the person your undivided attention. If you can't, request to speak with the person when you can listen to them generously.

Speaking Straight
To get past saying "what is supposed to be said"; to speak responsibly and honestly, in a way that forwards the action. This includes learning to make clear and direct requests.

Being For Each Other
Key to a successful team is being "for" each other, much like one would be for a football team. This means 100% support for everyone in the company and the role they play.

Honoring Agreements & Commitments
Keep your word-others are depending on you. If you can't keep an agreement, re-negotiate it ahead of time. If you break an agreement, acknowledge that you did and negotiate a way to clean up your mess.

Acknowledgment & Appreciation
Everyone is a source of acknowledgment and appreciation for everyone in the company. This includes giving, receiving, and requesting acknowledgment. 100%

Responsibility
Everyone is 100% accountable for their role in the company. This does not mean taking on too much (110%) nor does it mean taking on too little (90%). We are all responsible for the results.

Credit for these Core Values & Practices are due to
Susan and Darshan Mayginnes of Essence Partners in Ukiah, CA