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Product Support: FAQ
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BizPlanBuilder v10 /11
Uh Oh... Shared location not found...
BizPlanBuilder business planning software should be able to work with a folder no matter where it is installed: desktop, server or mapped folder.
The possibilities of this issue:
1. If you use a network path to the database (or mapped drive), check the permissions on the filesharing, at the file level, as well as the folder level.
2. This commonly occurs when your database file is opened exclusively by another application (usually MS Access). Close all applications that use this database and try again.
3. Check the permissions on the file and the folder. Make sure that you have the ability to create and/or change any temporary files. Temporary files are usually created in the same folder as the database, but the file may also be created in other folders such as /WinNT.
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