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Product Support: FAQ

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EmployeeManualMaker

Update Vista & Office 2007

Please check to see that you have the Vista Service Pack 1 (SP1) loaded...
http://www.microsoft.com/windows/products/windowsvista/sp1.mspx?WT.srch=1"


+ Office 2007 Service Pack 1 (SP1)...
http://www.microsoft.com/downloads/details.aspx?FamilyId=9EC51594-992C-4165-A997-25DA01F388F5&displaylang=en


As well as the Office Compatibility Pack installed...
http://www.microsoft.com/downloads/details.aspx?FamilyID=941b3470-3ae9-4aee-8f43-c6bb74cd1466&DisplayLang=en

You may need to uninstall JIAN and reinstall.
Please be sure that all virus detectors are temporarily off.



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