Product Support: FAQ
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EmployeeFileBuilder
*Installation Problems on Windows 2000 or XP
Please Install the Latest Windows & Office Updates
From your (desktop) START menu, click on 'Windows Updates' and follow the directions to download Windows and Office patches (Service Packs). That should solve this problem once and for all. Please make sure you have updated to ALL of the service packs... Windows 2000 has 2. Windows XP has one (and it solves the problem!)
These are some of those wacko problems that drive us all crazy...
Thank you for your understanding and patience.
We are working to do our best to prevent this from ever happening again.
So, from here, if you would, please tell us about your success with BizPlanBuilder! We would love to hear about it!
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