Technical Support

Although we don't get very many technical support calls, we are always happy to answer your questions.

If you are going to call, please help us at the outset by announcing yourself along with the title of the software in question (with version #), and the nature of the operating system you are using...
You probably will not have the problem while we are on the phone. (It seems like you never do.) However, we know where most of the bodies are buried and, with just a few clicks, you'll be on your way.

Before you call however, breathe, and click-on the product title on the right. The answer is likely in there.

Product Support Forums

Post your questions to the forum and our support staff and other JIAN software users and experts can answer them, or search for questions that others have had answered already.
Go to the forums

 

 

Product Downloads

We offer a variety of free downloads to support and supplement our products. Here you will find various useful downloads to assist you.
Go to Product Downloads

 

Upgrades

We are continually improving and refining our products. Check out our software upgrade area to learn more about the newest versions of our software.
Go to Product Upgrades

 

What if You had a Black Belt in Business?

What if you thought, felt, and acted as if you had a black belt in managing your business? It's not about beating anybody up, but it is about awareness, vigilence and the courage to act. We are always on the lookout for relevant business building ideas and tips to learn for ourselves as well as to include into our products (the good stuff, not the stupid BS). Here we will pass them along to you right away. Sign up for our free monthly e-newsletter compiled and edited by JIAN CEO, Burke Franklin. Click here to subscribe to the JIAN Business Black Belt newsletter

 

Supporting Products & Services

We've found a variety of other products, software tools, and services that will enhance your usage and experience of JIAN's tools. We look for function, form, and price as our criteria.
Click here to take a look at some Supporting Products

 

 

Contact Us

We are always pleased to hear from you.
If we can be of any assistance please don't hesitate to contact us.
Click here to Contact Us

We are Available for Telephone Support at:
(530) 267-6293
        Monday-Friday between 8:30 am - 5:30 pm Pacific Time
        (We are in Northern California)