JIAN Product Support
JIAN HelpDesk
Need help installing or getting started with one of our Business Planning Software Products? Jians Help Desk is the place to start. (Requires Login)
Upgrades
We are continually improving and refining our products. Check out our software upgrade area to learn more about the newest versions of our software.
Supporting Products & Services
We've found a variety of other products, software tools, and services that will enhance your usage and experience of JIAN's tools. We look for function, form, and price as our criteria.
Contact Us
Although we don't get very many technical support calls, we are always happy to answer your questions.
If you are going to call, please help us at the outset by announcing yourself along with the title of the software in question (with version #), and the nature of the operating system you are using...
You probably will not have the problem while we are on the phone. (It seems like you never do.) However, we know where most of the bodies are buried and, with just a few clicks, you'll be on your way.
If we can be of any assistance please don't hesitate to contact us.
We are Available for Telephone Support at: (530) 267-6293
Monday-Friday between 8:30 am - 5:30 pm Pacific Time
(We are in Northern California
